I can’t download PDF files. What should I do?

If your PDF isn’t downloading as expected, a simple browser adjustment usually fixes the issue.

Try the following:

1. Disable pop-up blockers (downloads may open in a new tab).
2. Try a different browser (Chrome, Firefox, Edge).
3. Clear your browser cache and cookies, then try again.
4. If you’re on a work network/device, check whether downloads are restricted by your organisation’s security settings.
5. Try another device (mobile vs desktop) to determine whether it is device-related.

If you are unable to download your chosen resource after following these instructions, please contact our team via help@mentalhealthacademy.com.au for further support.