Billing & Payments
- I received an email about a failed payment. What should I do?
- How do you ensure my payment information is secure?
- I've been paying membership fees but haven’t accessed courses. Can I get a refund?
- Can I pay via direct debit or cheque?
- What is your refund policy?
- Do monthly memberships have a minimum term?
- Do memberships renew automatically?
- What happens if my account access is temporarily suspended?
- How do I update my payment details?
- How do I cancel or suspend my membership?
- How do I access tax invoices?
- What happens if I cancel my monthly membership within the minimum term?