The “Download” button doesn’t do anything. What should I do?

If clicking the button doesn’t trigger a download, it is typically related to browser settings.


  1. Refresh the page and try again.
  2. Disable browser extensions (especially ad blockers or privacy tools).
  3. Open the portal in an incognito/private window and try again.
  4. Ensure your browser is updated to the latest version.

If you are unable to download your chosen resource after following these instructions, please contact our team via help@mentalhealthacademy.com.au for further support.

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