I’m not receiving emails from MHA (password reset, confirmations, receipts). What should I do?

If you’re expecting an email but can’t find it, it may have been filtered automatically.

1. Check your spam or junk folder.
2. Search your inbox for “Mental Health Academy” or “MHA.”
3. Add our email address to your safe senders list.
4. If using a work email, automated emails may be blocked – consider using a personal email address if appropriate.

If you are unable to reset your password after following these instructions, please contact our team via help@mentalhealthacademy.com.au for further support.