I’m having trouble watching a video. What should I do?

Our course videos are streamed through Vimeo, one of the world’s leading video platforms. Vimeo is compatible with most devices and modern browsers, providing high-quality and reliable playback.

If you’re having trouble viewing a video, please try the following steps:

1. Refresh the page and try playing the video again.
2. Check your internet connection — a stable broadband connection is required for smooth playback.
3. Try a different browser (e.g., Chrome, Firefox, or Edge) and ensure it’s up to date.
4. Disable browser extensions or ad blockers that may interfere with video playback.
5. Clear your browser’s cache and cookies, then reload the page.

If the issue persists, visit Vimeo’s troubleshooting page or contact our support team for further assistance.