Member Support
- What happens if I cancel my membership within the minimum term?
- How do I update my payment details?
- How do I download my CPD Certificates?
- I can't remember my login details. How do I access my account?
- How long do I have to complete an MHA course?
- How do I get a tax invoice for my MHA payments?
- What is your refund policy?
- Do memberships renew automatically?
- How do I enrol in membership courses?
- I don't like reading off a screen. Can I print out course content?
- How do I search for courses/topics I am interested in?
- I received an email about a failed payment. What do I do?
- How do you ensure my payment information is secure?
- Can I do more than one membership course at a time?
- I’m having trouble watching a video. What should I do?
- I've been paying membership fees but haven't accessed courses. Can I get a refund?
- If I logout of my account or leave the assessment page, will my answers be lost?
- Can I review courses if my membership has lapsed?
- How many questions do I need to answer correctly to complete a course?
- What happens if I don't attain the minimum 80% assessment pass rate?