What is your refund policy?

There are specific refund conditions for MHA Memberships and Credential Course enrolments:

Memberships

Mental Health Academy membership registration includes a 30-day money back guarantee. Members who first join MHA may request cancellation and a full refund of monies paid within 30 days of joining. The 30-day money back guarantee is only applicable to new membership registrations (existing membership renewals are excluded).

Credential Courses

Mental Health Academy Credential Course enrolment includes a conditional 14-day money back guarantee. Users who enrol in an MHA Credential Course may request cancellation and a full refund of monies paid within 14 days of the initial enrolment and before completion of the first module in their course (participants who have successfully completed all assessments in the first module of their course will no longer be eligible for a refund).

For more details, read our full Terms & Conditions.