General FAQs
- How do I see which staff members have completed the most learning over a specific timeframe?
- Can I create teams within my organisation?
- How do I add new staff members to our organisational account?
- Can I download a report that summarises the learning progress of staff members in my organisation?
- Can I download a report that shows the full learning history across my organisation?
- Can I access transcripts of courses completed by my staff members?
- How do I access to the employer portal?
- How do I access course completion and engagement information for an individual staff member?
- How do I see which courses were most popular over a specific timeframe?
- How do I deactivate a seat for a staff member who is leaving or has left our organisation?
- How do I assign a course to a staff member?
- Can I bulk update or deactivate users in my organisation’s account?
- How can I purchase more seats, credential courses or other MHA products that are not already included with my organisational membership?
- How do I know which courses are available, including the latest releases?
- How do I access tax invoices for my organisation’s past payments?
- What is measured in the “Last Activity” field for users?
- What is an “Engaged User”?
- How do I track my organisation’s course engagement progress over time?
- What is the difference between active and inactive users?
- What happens when I assign a course to a team?