• Can I accrue CPD hours/OPD points with MHA courses?
• Do memberships renew automatically?
• What happens if I cancel my monthly membership within the minimum term?
• What is the difference between Membership and Credential courses?
• How much is membership? What’s included?
• What does FPS mean?
• How do I download my CPD Certificates?
• What is the Mental Health Academy?
• Do I need to be a member to access courses?
• Do I have to pay extra fees to enrol in membership courses?

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• I can’t download PDF files. What should I do?
• I received an email about a failed payment. What should I do?
• My Certificate won’t download or open. What should I do?
• The “Download” button doesn’t do anything. What should I do?
• I’m not receiving emails from MHA (password reset, confirmations, receipts). What should I do?
• A page keeps loading or won’t fully display. What should I do?
• Are there any pre-requirements to become a member?
• How do you ensure my payment information is secure?
• I don't like reading off a screen. Can I print out text course content?
• What is the difference between membership and credential courses?

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